Compliance with the Code of Practice is an ongoing requirement of Direct Selling Australia membership. Through our Code of Practice, members commit to high standards of ethics in their business dealings. The Code establishes ground rules for dealing with consumers and potential direct sellers which promotes informed decision-making in an environment of increased confidence and transparency.
The Code of Practice gives peace of mind and protection to direct sellers and consumers. Sellers who represent our Members must also comply with the Code of Practice thereby contributing to an ethical marketplace based on robust consumer protection standards. The Code complements the Australian Consumer Law (ACL) and offers additional protection and assurances for individuals who interact with our Members.
In addition, the Code of Practice provides a reliable and impartial system for resolving issues.
The Code of Practice ensures that Direct Selling Australia Members must:
The Code of Practice ensures that Independent Sales Consultants of our Members must:
The Code of Practice ensures that consumers of our Members: